Support

Contact Command

Direct channels to our Threat Intelligence and Engineering teams.

Engineering & General Operations

Have questions regarding our edge architecture, DMARC parsing logic, or Shannon entropy thresholds? Reach out directly. As a zero-trust platform, we operate without centralized ticketing databases. Your inquiries are routed directly to our engineering team.

Secure Transmission: support@incogsay.com

Threat Intelligence & Heuristic Adjustments

Adversarial tactics evolve constantly, and heuristic engines must adapt. If the IncogSay platform flagged a benign domain (false positive) or failed to detect an active credential harvesting campaign (false negative), please submit the raw URL and routing context to our threat intel unit.

Intel Submission: threat-intel@incogsay.com

Brand Matrix Integration

We maintain an active, in-memory Levenshtein distance and homograph target matrix for high-risk domains (e.g., banking, infrastructure, Web3). If your organization is being actively targeted by typosquatting campaigns, contact us to have your domain integrated into our high-priority defense matrix.

Security Operations: security@incogsay.com